DRIVING THE INDUSTRY

OUR MISSION

To support a dynamic, resourceful, and objective team that provides value to every customer. UST embraces ownership and responsibility while providing innovative solutions that result in the execution of excellence, every time.

OUR VALUES

Integrity First

We do the right thing - even when no one is watching. We lead with honesty, keep our commitments, and communicate truthfully with our customers, partners, and each other.

Every Person Matters

We treat everyone with respect, empathy, and dignity. Every person matters - teammates, customers, and the families we serve.

Own the Outcome

We don't wait for someone else to fix it - we take initiative and responsibility. We hold ourselves accountable for our work, our decisions, and our results.

Stewardship

We make cost-effective, thoughtful decisions that support long-term success. We treat company resources and information as if they are our own.

Execute Excellence Every Time (E3)

Every task matters - every call, every delivery, every email, every interaction. We take pride in how we work, how we communicate, and how we represent UST.

Safety is Non-Negotiable

If it isn't safe, we don't do it. We protect ourselves, our teammates, our customers and our community.

Grow With Purpose

We work to get better - as people, professionals, and a company. We learn, teach, share knowledge, and create opportunities for others.

Our company culture is clear. We execute excellence every time, starting with management. Our leaders epitomize a deep commitment to customers’ needs, both spoken and unspoken. For us, no priority is greater than exceeding expectations.

COMMUNITY OUTREACH

Compassion comes from our core and we pride ourselves on giving back. Whether a community is in crisis or a long-standing organization is looking for a charitable partnership, we’re here to offer support. Philanthropy is ingrained in our company’s mission and we believe we have a duty to seek out avenues where we can be a helping hand in someone’s time of need.

DECADES OF DELIVERING EXCELLENCE

Launched operations for one of the world's largest furniture retail chains.

Reached 1 million deliveries in a calendar year

Launched USTAPP, a proprietary vendor relationship application

Memorialized our 20th year with a company rebrand

Launched operations for largest home improvement store in the nation

Delivering on Our Promises

We measure ourselves against the highest standards in delivery and our independent contract partners are expected to do the same. From the moment an IC onboards with UST, they’re tasked with providing the utmost level of care in our warehouses, behind the wheel, and while transferring products in and out of a customer’s home.