Furniture Services

Exceeding Expectations

We treat your customers the way you want them to be treated. From the moment merchandise is loaded onto our trucks, your customers become our customers.

At UST, the extra attention and care we provide to each and every shipment goes well beyond on-time, damage-free delivery. We understand that the last smile and “thank-you” are part of an unmatched professional delivery experience – and that makes a lasting impression on your customer and reflects positively on your business.

Our White Glove delivery services include:
» Professionally Uniformed Personnel
» Delivery trucks with your logo
» 30 minute call-aheads
» In home delivery and set-up
» Removal of old bedding
» Furniture touch-up

And, UST goes beyond standard white glove delivery service by ALWAYS using door jamb protectors, booties, door mats and floor runners branded with your logo.
UST provides superior product knowledge training to our delivery personnel so that they are prepared to address customer concerns relating to the product such as:
» Antiqued finishes
» Leather color variation
» Marble, stone and slate characteristics
» Dark finish characteristics
» Natural wood characteristics
» Pros and cons for solid wood versus composite materials

We can also provide our personnel with specialty product training relevant to your company’s merchandise.

UST understands the importance of after-delivery follow-up. We always track and share a large variety of performance measures related to our services, and we can add additional survey models to provide you with valuable feedback from your customers.

We’ll customize our services in any way that meets your needs – eliminating or adding features to create the perfect suite of services for your company.